Privacy Policy

Your Privacy Matters

At Ricard Transport Ltd, we are committed to protecting your privacy. This policy outlines how we handle your personal information.

Information We Collect

We collect information you provide when you:

• Create an account (name, email, phone number)
• Book a ride (pickup/drop-off locations)
• Rent a vehicle (driver's license information)
• Contact us (message content)
• Make payments (transaction details)

How We Use Your Information

Your information is used exclusively to:

• Arrange and manage your transport services
• Dispatch drivers to your location
• Contact you regarding your bookings
• Process payments
• Improve our services
• Send service updates and promotional offers (with your consent)

Data Security

We take responsible measures to protect your personal data from loss, theft, and misuse. Your information is treated as confidential and stored securely.

Information Sharing

We do not sell, trade, or rent your personal identification information to others. We only share necessary details (like your pickup location) with our assigned driver for the sole purpose of providing your ride.

Location Data

When you share your location, we receive coordinates to accurately dispatch drivers. This information is only used for the specific booking and is not stored permanently.

Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Your Consent

By using our services, you consent to our privacy policy.

Contact Us

For privacy-related inquiries, contact us at info@ricardtransportltd.com or +250 788 219 208.